By Jeff Bell. Strategic planning is a waste of time and effort. That’s the inescapable conclusion for many people who have done it. And that’s enough for …
Our Journal
What Stage of Leadership Competence?
By Jeff Bell. We can all recognise great leadership when it has happened, but where does it start? You may be aware of leadership growth initiatives, such …
Are You a Good Customer?
By Jeff Bell. Standing on the supply side, we know all about customer loyalty and how we might earn it. We probably refer to a loyal customer as a good …