By Jeff Bell Image: iStock A sense of humour is difficult to maintain when we are under relentless pressure. But maintain it we must, to be a …
Bottleneck Boss
By Jeff Bell. Image: photosvit, iStock Have you ever known—or been—a bottleneck boss? The leader who owns the bottle or someone who has been put in …
Let Me Know If
By Jeff Bell Image: YakobchukOlena, iStock On the first call, I had repeated my request for a certificate of thanks. That is, “thanks for my supplier …